FAQs

Hydro Active Spas are proud to offer a variety of products to improve our customers wellness and lifestyle. To help answer any potential questions our customers have, we have complied a list of the most frequently asked questions that we are asked. If you cannot find an answer to your questions, please don’t hesitate to give us a call, or jump on live chat with one of our team. We would be happy to help!

Before you purchase your spa

What to look for from a hot tub company

See what customers say about the company

Make sure the company has a showroom to view their products

Make sure the company can offer wet tests

Choosing your hot tub

What to look for when buying a hot tub

How many seats do you need?

What features would you like?

Is hydrotherapy important to you?

Delivery and installation

What does your standard hot tub delivery include?

Are there delivery upgrades available?

Do your delivery prices include electrical installation?

I need a crane, is this included in your delivery?

How long after the delivery can I use my hot tub?

Hot tub maintenance

Should I shut down my hot tub during the winter?

Do you provide hot tub servicing?

What cleaning products do you recommend?

What is a hot tub flush treatment?

How often should I replace my filters?

Chemical treatments

Do I get chemicals with my hot tub purchase?

What is a shock treatment?

What chemical should I use to clean my filters?

Electrical questions

What is a plug and play hot tub?

What is a 32amp hot tub?

Do I need an electrician?

How much electricity does a hot tub use?

Health benefits

How long should you stay in a hot tub?

Are hot tubs good for your skin?

Is it harmful to take a baby in a hot tub?

Can I get dehydrated quicker by using a hot tub?

Do hot tubs cause headaches?

What are the main health benefits of using a hot tub?